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by BoorishBears
1588 days ago
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You mean they took 3 weeks to give you a refund on something you sent in during peak return season... And that's old Newegg is gone? You also badgered them every other day... which probably took a bunch of your time but didn't accelerate things. |
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I had to badger them every other day because the return label they gave me was wrong and UPS couldn't deliver and kept waiting for an update from them. It sat for ~ 4 days with nothing happening before being returned. I can guarantee you nothing would have happened as every time I spoke with a representative, they were discovering everything anew. I even had to teach them how to use their own tracking tools. Frustratingly, the official UPS site didn't have the same information as their internal site.