[onion2k]

Companies are made up of people, and people get things wrong. A great example is working from home - prior to the pandemic many companies refused to consider it. They didn't believe it works. They refused to trust their staff. They thought the IT issues would make it unworkable. It was only being forced to try it that made them understand that it's actually really good for many people. So much so that lots of companies continued to do it, and recruited people remotely because they don't plan on stopping it.

It takes a leap of faith to make big changes like this. Sometimes the decision makers don't have the courage to try.