[fredoralive]

I think you're somewhat confused by the fact that the parent organisation for the the Royal Mail[1] was called the General Post Office until 1969 then the Post Office [corporation] until 2000. It was then briefly Consignia in 2000, then Royal Mail Group in 2001.

The Post Office retail chain was split into a subsidiary of the Post Office corporation called Post Office Counters Ltd in 1987, which was renamed to Post Office Ltd in 2001.

When Royal Mail Group was privatised in 2013, the loss making Post Office Ltd retail business was retained by the government.

[1] AFAICT the prominent use of "Royal Mail" for the postage side of the business seems to be fairly recent, post-GPO era thing as well?

[chaircher]

Yes you're right I am confused. Do you know if there's some sort of internal market within the post office, similar to how GP surgeries run in the NHS? Or some sort of franchise system? I think that's what's thrown me a bit. I've heard individual post offices being talked about like they're 'owned' by a specific person and typically the people referred to are business types who have multiple things going on

[fredoralive]

Sub-Post Offices are basically franchises, and these are the ones affected by the IT disaster. Branches owned directly by Post Office Ltd. are referred to as Crown Post Offices.