[debarshri]

Very fair argument. My counter would be that the use cases that you are describing are very apt for a low code tool, but it also sounds like the market for that very niche and small (I might be completely wrong). You are talking about small businesses with 10 or less employees. Cost of acquiring them would keep growing as it looks like the market is getting commoditized, barrier is getting lower and crowded. My argument is very simple, if I am a small business my first intuition would be to find a platform with white-label community management for my customers and not build an app. Similarly, If I am small business I would look for a product for law firm or client management platform not think about building my own platform. I am saying this because if I am small business, I would not have time to build my own platform.

[robjeiter]

what you say makes sense. we have been struggling with finding a customer acquisition channel that is scalable. However, there are situations in which customers prefer to implement custom solutions & not use a SaaS. In that sense no code is more a competition to web development agencies than to a SaaS business. In order to acquire a new customer you need to find someone who wants to build an app now & needs a custom solution