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by antonsv 1590 days ago
We're trying to match feature sets within plans with the company profiles and the stages. It's true we've received quite a few requests to enable SSO in Pro plan, but may you share your use-case or potential use-cases where you need SSO in an early-stage startup?
3 comments

It's just a security measure. As a founder of a currently 4-person company, I want SSO everywhere I possibly can. It reduces attack vectors, and makes it so much easier to ensure nobody has access when they leave the company. Every product we use that doesn't offer SSO has to be added to our onboarding/offboarding checklists.

It comes down to this: Don't assume companies are incompetent at proper dealings around employee access to products they use just because they're small. These things tend to be correlated, but it hurts small companies trying to deal with this correctly.

Edit - Let me phrase it like this: By locking away account management and security tools you're implicitly stating only large enterprises should care about security.

Don't expect this to change. Most companies realize they can't provide any value for enterprises in that price tier, so they lock SSO behind the most expensive tier. Drives me mad but that's the industry.
Yes, and I find it absolutely ridiculous.

But I have found a couple companies that do a sort of "middle-ground" – SSO via SAML2 locked behind some "call us" enterprise BS, but Google Auth available to all.

MailGun does this, and so does Linear. Atlassian charges extra for SSO (via Atlassian Access) but it's just $30 a month or something, so seems totally reasonable even if extra.

This feels like a decent middle ground for smaller companies since it requires zero extra config.

We have Google Auth available in all plans as well btw
> use-case or potential use-cases where you need SSO in an early-stage startup

In general, keeping track of >1 passwords means giving everyone a password manager and also means you can't integrate with the rest of your endpoint security stuff (like if you use Azure AD, it can check if you are coming from a corporate-owned device and give you different privileges or let you bypass 2FA). There are more creative ways to get people to move to a higher tier rather than locking a essential feature up there. As it is, I can pay for your highest plan or just use PowerApps/Google's equivalent.

> use-case or potential use-cases where you need SSO in an early-stage startup

Every company, regardless of size, needs to be secure.