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by WastingMyTime89 1593 days ago
It’s not a tech thing and is not sociopathic. Sells have been keeping cards on their customers for centuries and a whole category of software exists for that, CRMs. I personally can’t remember the names and ages of all the children of all the people I interact with. I still take the time to take notes about it when I can and review them before seeing someone. I still think it’s better than not caring at all.

Reading the comments on this discussion it seems that a significant part of HN is suddenly discovering that fostering relationships and keeping a network alive actually requires work.
3 comments
lmm 1593 days ago
> Sells have been keeping cards on their customers for centuries

And they've been seen as greasy, superficial, fakers for just as long.

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p_l 1592 days ago
Because unlike someone trying to keep in touch, you always knew they were just angling to sell something to you.

Not because they kept a rolodex or used manual or computerised CRMs.

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lmm 1592 days ago
The point is that maybe it's more than coincidence that rolodexes or CRMs are used primarily by people who are pretending to be friendly in the hopes of getting something out of it.
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p_l 1592 days ago
And I think it's the other way around - aggressive, sleazy sales culture coincided with western world use of business cards (and thus rolodexes), tainting somewhat accepted earlier "paper relationship management tools" - visiting cards, address books, etc. - which also had the issue of being more accessible only to the wealthier classes.

Personally I can recall both tropes of "well connected person" having all kinds of tools to keep track of contact details and thus being able to "get things done" (which was somewhat neutral on nature of the relationships) and the sleazyball salesman who happened to use similar tools.

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smilespray 1593 days ago
It does require effort.

However, I can frequently tell when somebody uses CRM-like software or methods in our interactions — and it usually isn't a bonus point in my book. It tends to make me a little bit wary of that person.

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KptMarchewa 1592 days ago
And sales have been considered the most sleazy people for the same centuries.
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