[randomaccount4]

He states that only two things are recorded - the time you start using the service, and the time you stop.

I assume the FBI pieced that crime together based on this data. I honestly don't know much more than that, or what he has been up to in the past 2 years. I just know him from previously doing work for him, and thought I could give some insight to who he is and what he's like.

[thaumaturgy]

Three things would have to be recorded in that case: the "you" part of the start & stop times, as well as the times themselves.

I'll take your word for it that he's a decent person. I certainly have no reason to think otherwise. But that doesn't change that his service is recording information that it ought not to be.

[devicenull]

The way you typically record this is start time, end time, and IP assigned. It's still not enough to identify what sites or traffic was visited, but when you get a spam email forwarded to you by your upstream provider, it's enough to identify a customer.

[TheCapn]

I'm sort of interested how you plan to make profit by billing unknown sources for use of your services...

A responsible business that wishes to comply with tax law and other important parts of making a living needs to have record of income.

[zizee]

The service charges a monthly or yearly fee for unlimited data transfer. They don't need to log when you actually use the service.

[thaumaturgy]

http://hidemyass.com/vpn/

HMA does not bill by the minute. Nice snark, though.