| Sure. In the US is the ADA which stipulates “reasonable accomodations” to be made for users with disabilities. You could argue that providing e.g. a phone system as an alternative helps to satisfy this, but it’s debatable, and has been debated backwards and forwards in the US court system. In Canada, from 2021-01-01 the AODA (Accessibility for Ontarians with Disabilities Act) specifically calls out WCAG 2.0 double-AA (with a few, very minor, changes around closed captioning) as the minimum for both public and private sector businesses. Israel also has a minimum requirement of WCAG 2.0 double-AA codified into law. Norway, while not specifically mentioning a standard or guideline, has accessibility requirements interpreted by their regulator to meet WCAG 2.1 double-AA. And the whole of the EU will gain a minimum requirement of WCAG 2.1 double-AA for the private sector from 2025-06-28 (that’s already the case for the EU public sector). Something to be aware of if you’re purchasing software / white-label systems now. While it’s a little out of date now, a good starting point is https://www.w3.org/WAI/policies/. |
The biggest thing, folks, is your navigation. If you run a large site and users can’t control your navigation with a keyboard at minimum, you’re really leaving people out in the cold - and asking for a lawsuit, depending on the industry and your country. I'm looking at you, dropdowns.
Full WCAG compliance is expensive and requires vigilance, but getting your navigation right should be priority 0.