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by szastamasta 1589 days ago
I personally totally hate that idea. I hate it when I can’t open main page for the product to check on pricing, watch for new features or just show it to someone else. I just get redirected to the app and need to find a hacky way to go back.

What is the real problem here, in my opinion, is that the home pages of the apps are not even slightly focused on existing customers. Login buttons are small and hidden, or there’s even no login button at all (you need to go to sign-up and then use ‘I already have an account’ option).

I know that every app needs to grow, but already paying customers are also visiting your homepage. Don’t make them feel like they don’t matter to you.

4 comments

I second this.

Really hate the fact that I can't view their pricing page while logged in.

If I want to go directly to the dashboard/console page, I'll just type for example "console." then the browser auto-complete will do the rest.

Yeah. Things trying to second guess my intentions are not cool.
I think a nice feature of the thing I made is a button that lets users opt in to the redirect. I agree that it would be bad UX to prevent your paying customers from seeing the marketing page if they wanted to.
I'm in the same boat. Whenever a page tries to redirect me to some application when I didn't tell it to, I'm sure to just leave and not use the product/page. Its not worth the annoyance to me
Same. However, you can just hit (command/ctrl)-shift-N to create a new Incognito Window and view those pages that way.