| For me personally, I only use my real plastic when my battery is low on my phone. So you have to account for times may not have their phone with them. My bank allows for location based security. If my phone is not near the location the card is being used I then have to use chip and pin instead of contactless (dead battery, poor cell service, unable to get a decent location fix because of the building, all these can trigger the need to revalidate). And a lot of people still don’t have banking apps on their phone (one of the reasons banks had to support SMS 2FA when implementing Strong Customer Authentication). I’m not too sure if the banks/ Visa/MC would be too happy allowing users to enter their pins on the retailers phone as pin pads are supposed to be encrypted. We are seeing cards come with biometrics and pin pads on them, these cards will help with “card terminal less” transactions, but both bans will have to start issuing them and card users will have to be happy using them (I still know quite a few people who refuse to use contactless at all). So imo those BlueTooth card terminals will be with us for a while to come, they will just be used less, which is why imo Apple worked with partners who already have such terminals as a fall back for whenever contactless can’t be used. |