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by Eikon 1597 days ago
"Companies we monitor: Hashicorp, Datadog, Auth0 and Github" or how to be deceptive in marketing material.
4 comments

Bingo. Exactly what I thought when I saw this.

Of course these orgs have their own infra monitoring, but technically anybody can monitor them and then claim to do so.

Is this style of marketing legal in US? In the country I am in it is quite likely to be illegal due to being deceptive. In my country being technical correct doesn't help if misleading.

(If these companies signed up for the service then or course it would be legal to claim that.)

Logos are fine as long as you have an agreement in place, but you run afoul of a number of laws by using another companies logo without their approval. Although, it seems this happens all of the time with various companies.

As for myself I turn down every request for a logo, I like and use your product but I don't really care if you cut me a small break for using it.

I'm not sure whether this type of marketing being legal in the US is as relevant as is this type of marketing legal in Israel since it is an Israeli company.
Maybe it differs from company to company and country to country, but at least the company I work for would hesitate enormously before purchasing a service from a company which immediate appears to do something that is illegal in many countries.

This company (is there a company behind it, I couldn't find those details) markets to countries outside of Israel I assume.

:wave: I'm an Israeli citizen, and this app is basically mine. No company behind it.

I hear what you are saying about the credibility hit I'm taking with showing logos like this. Will think what to do about it!

Alright. I think you should remove those logos but I'm no business guy.. Either way I wish you good luck. Sorry if I sounded harsh.
:hugging_face:
I totally admit the tweak here! Of course these giants don't rely on my service, and have better tools. But hey, I do point out an upcoming glitch here and there - https://twitter.com/haveibeenexpir1/status/14475025605212405... for example.
Any reasonable person would read "Companies we monitor" as "Companies that pay for and rely on our services", if that's not your relationship with the companies, then it's just using deception, and probably also violating trademark
Thanks for this feedback!

I have now changed this to include only logos of companies with whom I am directly involved, who are actively using my service to monitor their SSL certificates, and who have agreed to have their logos appear on my landing page.