[stricken]

Yes, I work in an open plan office so because they can see me they think it's OK to interrupt me whenever they feel like it. I'm in a room with the support guys and testers so all their phone calls I get to hear. Especially distracting if they're talking to a user about something I've worked on. Sometimes I manage to space out and not hear it but then you look up and people are staring at you "what do you think Bob?"

Headphones only go so far.

[mkopinsky]

I worked for about 6 months in an office with an open floor plan, and the noise did get to me sometimes, but at those times I would undock my laptop and find an empty desk in some other division where people didn't have conference calls going on speakerphone. (BTW, hearing a conference call coming out of two speakerphones - or hearing a person speaking to your left and then their voice coming out of a speakerphone on your right half a second later - is perhaps the most distracting thing ever.)