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by softveda
1594 days ago
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Google doesn't understand Enterprise. They expect enterprises to use features or solutions that they think is the best way or highway. AWS/Azure bends their back to introduce whatever features enterprise needs. Next is poor support. I worked in a team that used DialogFlow enterprise for a voice app. The NLP engine was way way better than Alexa. But if you face an issue their enterprise support will tell you to post in StackOverflow !! As an example of why they don't get enterprise, DialogFlow didn't support mTLS for authentication and had no plans to build that feature. |
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