[mhardcastle]

I think this is definitely true - and it's enough that I just don't find it worthwhile to use the service anymore. The overhead of doing detective work to determine whether something might be counterfeit, and the too-commonly-realized risk that I'll need to re-pack something and schlep it to UPS makes it utterly not worthwhile.

One will basically never encounter this problem with, e.g., Target, Best Buy, NewEgg, Ikea, Bed, Bath, & Beyond, or other retailers - what makes Amazon preferable to any of those brands, when the diligence you described is required to shop there and not elsewhere?