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by MailNerd 1603 days ago
There are many companies who do not participate in this process. I did not want to spend lots of time setting this up and adding another middlemen when the alternative is much simpler (contact us and get a refund). I still do not believe this platform is meant to claim damages, that needs to be done in court.

But I will have another look and probably support it when I find some time.

Edit: It's fixed now, we support the process. But please just send en email to us it's much easier ;)