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by Kliment 1594 days ago
Sadly they don't care. There's countless reports where the the reporting user gets pointed to answers.microsoft.com, and some asshead employee replies telling the user their issue is invalid and they should post on uservoice instead. For example, Onenote class notebooks can still not delete group folders, ever. A bunch of them get added by default, and can never be deleted. Adding one takes a few clicks and it can never be deleted. This was first reported in 2016 and hundreds of frustrated teachers clicked on "I have this problem too". Some microsoft employee replied telling people that that's not going to happen, and they should post on uservoice. As of this year, the entire uservoice instance with thousands of issue reports and hundreds of comments on each was deleted. Microsoft has used every tool available to tell its users their feedback is not wanted and they should fuck off.