| As a paying customer, I don't want my experience dominated by picking between one medium and another. I want to pick from a unified comprehensive content catalog, and get the content on whatever medium is available/convenient. I want a single unified queue which I can append and rearrange with ease, not have to maintain 2+ queues of content separated only by medium. I want to add title X with the intent of seeing it on pristine Blu-ray, and then on a whim watching it right now when streaming rights are negotiated - _without_ having to do a deliberate search on another site ("nope, not streaming yet"). FWIW: I was at Kodak when they decided that the distribution model was more important than the customer experience. You remember Kodak? used to make film for cameras? film? nevermind. Big name in the photography business, now bulldozing five miles of disused manufacturing buildings for tax reasons. Splitting the delivery departments was smart, realizing streaming is the winning long-term move was smart, unifying the customer-facing content selection to cover all media would be smart. If I pick a title, I want the choice of media subordinate, not dominant. |