[ZeroGravitas]

When talking about UX, there's this bad habit of using people's mothers or grandmothers as examples, because they are 'too stupid' to understand the UI that was built. Aside from the obvious problems, this also implicitly removes blame from the designer/implementor of the interface.

I always prefer to reframe it as someone with a very important, intelligence requiring job, say vaccine reasearcher, who doesn't have time to deal with your shitty UI when they want to print a document.

I feel the same applies here.

[mro_name]

first I don't agree with coining any group as stupid per se.

Second, if they are a target group, a website has no excuse but to deal with them.