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by YeBanKo
1608 days ago
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AI power text line for suicide seems horrible to me. Every time I am hit customer support and need to face AI first my stress level increases. AI powered virtual assistant seems like the worst thing that happened to customer support in the recent decade. Every time I listen to a presentation by some exec how introduction of AI assistant improved some performance metric of a customer support dept, I actually feel bad for customer and for tech industry, that helped bring this change closer. > can we go any lower? They can always offer estate planning services right there in the chat. I bet some lawyers would jump on this ad placement opportunity. > There is only one legitimate way to handle data here, for law enforcement or medical professionals, otherwise delete it. What about research? It would be hard to navigate and share it responsibly even with research facilities, but it is a very legitimate use case and potentially useful. |
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