[jacquesm]

> its not the sales person job to know the ins and outs of the device

We have a different idea of what sales people should be able to do.

> Their job is to communicate what the machine does and how to do it.

How is this possible without knowing the ins and outs of a device?

> Also, you could brick the device in a couple seconds with a hammer too.

You could, but that's not what this discussion is about so I have no idea why you would bring it up. The device wasn't bricked.

> Should the sales guy have take down training too?

That's a straman of your own making, I will leave the demolition to you.

> If thats an unrealistic argument, you fail to realize youre the only one in the room who couldnt see the hammer in your hands.

You've lost me.

[3pt14159]

Jacques there's always been the stiff never-have-fun type floating around. They used to tell me I had to wear a suit and tie to be taken seriously in the nineties. I just roll my eyes and don't worry about it.

[jacquesm]

Funny, they used to tell me the same. Anecdote: one boss gave me some money so I could go out and 'buy some proper clothes'. I spent one part of it on a piece of software that I was saving up for, the rest on a white rental tuxedo. I wore the tux to work the next day and did absolutely nothing all day long (just like most of the rest of that particular IT department). At the end of the day I asked my boss if he wanted me to wear a suit again the next day. He was fine with jeans and t-shirts from then on. (I was with distance the most productive team member.) I have never worn a suit on any other occasion in my life and I still don't understand why people wear something that is extremely uncomfortable and takes way too long to put on (or take off) as well as specialized cleaning services.

[carapace]

LOL! That's awesome!

BTW, you are pouring out level-headed good sense all over this sub-thread and I'm loving it. Thank you. How are you so patient? :)

[jacquesm]

It's an old trick. I first write the comment I would like to write. Then I delete that, and write another comment.

[ajford]

I used to do that with emails to vendors or the occasional end-user. Also learned a key tip that you either remove the "to" line or write those emails in a text editor first. They you can't accidentally send the nasty first email!

[pawelmurias]

A decent suit is supposed to be comfortable, for me more than jeans (if it's not too hot) and if you are tall and fit you look great in them.