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by maeln 1607 days ago
I cannot believe how Amazon is one of the biggest company on the planet and still cannot seem to figure out UI/UX for any of their product. Amazon (the website) having an awful UX might be "by design" (i.e dark patterns) but it make no sense for Amazon Video, AWS dashboard, the kindle/device side of the Amazon website, ...
2 comments
shime 1607 days ago
Do they even employ UI/UX designers? AWS dashboard doesn't look designed to me.
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lucb1e 1606 days ago
To be fair, just look what happened to Skype after Microsoft let a designer loose on it: https://hn.algolia.com/?dateRange=all&page=0&prefix=true&que... They might have wanted to avoid that and just let their devs dump data into screens without a real design.

I'm not a big fan of what some designers deliver, but sitting down with maybe one or two users and seeing how they try to make sense of the mess that is AWS might have made sense.

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AtlasBarfed 1605 days ago
Have you seen the AWS UI?

Or the AWS API?

I actually think this is a product of Amazon's workplace culture. The old joke about the first 90% taking 90% of the time and the last 10% takes the other 90% of the time. Amazon only invests in the first 90%, and doesn't give a shit about the rest of it because they have already won the monopoly, and their sociopathic stack ranking forced firing culture won't reward people working on polish.

In UIs, that second 90% is polish. Polish comes from low priority ticket/feature fulfillment, and if you're working on low priority tickets, that means you're getting fired in the next reaper cycle.

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