[NikolaNovak]

I love to doodoo on dmv / dot experience out of habit and cultural inertia, but in reality, my local Service Ontario is GREAT. Most of the time line ups are manageable; but most importantly, I get to talk to somebody who is obligated and typically willing to help me out and point me in right direction. Worst case scenario, I can come again and talk to another person.

It is THAT final resort that's not even an option with so many large companies. Sure there are people who will t fall through cracks, legitimate horror stories, but at least there's an option and obligation and intent.

[dylan604]

I never said the human interaction part of the experience was bad. I specifically stated the wait times. Since everyone wants to share personal anecdotes, then in my neck of the woods in Texas, the state has moved from small regionally located DMV offices in favor of centralized extremely large megastore types of places that they push people to visit. Even when making an appointment online, you still wait an incredibly long amount of time in this massive incubator of a holding area. The last time I visited was before COVID, and I was already concerned about the petri dish level of experiment that was the waiting area.

The DMV trope exists for reasons. Sadly, you may not be able to relate, but it doesn't diminish the validity for those that do. (sadly, here, being used ironically)