Ask HN: Best solution for support articles?

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3 points by kashnote 1608 days ago

I run a website for hobbyists that is growing quickly and getting more and more complex. Naturally, people on the Discord server are starting to ask the same questions. It seems like a set of support articles with a good search would help out the community.

I'm looking for a super simple solution which doesn't require coding or much setup (open source would be nice, too). I have used Intercom's Help Center product in the past, but it just feels too bulky and also a bit pricey.

Any recommendations?

2 comments

taubek 1608 days ago

A simple WordPress based site? This would allow you to enter content by yourself or you could also add additional users that could help you.

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LukeBMM 1608 days ago

Github Pages can use Jekyll to turn markdown files (mostly just plain text) into navigable pages for free. It might not be as simple as you'd like, though, depending upon your comfort level.

https://pages.github.com/

Gitlab Pages requires a little more effort to get up and going, but it's more flexible.

https://gitlab.com/pages

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