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by faeriechangling
1605 days ago
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I know PLENTY of people who bought a Samsung, Pixel, or iPhone because of the software support lifespan being a market leading 3/4-3/5 years, 3/5 years, or 7/7 years respectively compared to the standard 2/3 year support of Android OEMs. The average person now is going north of 4 years with their phone and rising. It's not about wanting to be "eco friendly" it's security, software support, and OS features being supported by some corpo instead of some teenager making a ROM. This is a huge part of the reason why Androids depreciate so much faster on the used market, if you compare the Galaxy S20 to the even older iPhone 11, the iPhone 11 will likely receive 5 years of OS updates compared to 1 year for Samsung. Other OEMs like OnePlus or Sony will have already had support end. Maybe your average customer doesn't really understand why this stuff matters but they do understand that an old iPhone seems to work better than an old Android that cost the same at release. Of course this is a great decision because people will be forced to buy a new phone more often right? No! People using your phone are a captive audience for selling high-margin services and accessories. If you don't support the phone they'll still use their old phone anyways but will be annoyed and likely to switch to the competition next purchase cutting off all your profit streams. |
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Pass a new "right to repair" law, such that any OEM that halts software patches on any network-connected device for more than 6 months will be required to unlock bootloaders and publish technical specs.
Apple and Android will see enormous and wonderful community involvement if that were to happen, and congress could force it, should we motivate them.