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by argvargc 1602 days ago
In my case, the back button didn't go back past the root page of the site. It trapped me where I did not want to be. I didn't know about holding the back button down, and I appreciate the tip, but I don't want to need to know it.

The back button not functioning made me:

- feel frustration and distrust

- associate those feelings with the product and its creator

- never want to use the product, despite being interested in it

Clearly, I'm not the only one who felt these kinds of things. It seems to have completely overshadowed the product.

My takeaway is this:

Do not ever alter fundamental UI behaviours of the browser.

1 comments

> never want to use the product, despite being interested in it

Really? They made a bug on their website and you toss the whole product?

Yes.

If the way they treat a new customer is to arrest control of my browsing experience and prevent me from leaving their site, I have zero trust in them. And trust is everything.

bad design choices that show disrespect for the reasonable expectations of your users cause me to NOPE right outta sites and products all the time.

bugs not as much (unless it's a security product or someone who'd have access to my money).

This case it's a bit unfair. The devs here are clearly not web developers, this site is a free/$15 template.
It's an electron app, they are by definition web developers.
They chose that template from other options.
"throwing the baby out with the bathwater" applies :)

It's kinda amusing how emotional people get with their back button.

I just don't care. Oh, it doesn't work? It's lame, but let me right click and survive this horror :)

Yes