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by christophilus
1604 days ago
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I had a managed database go completely haywire. If I'd been able to SSH in or connect as an admin, the problem would have been found and resolved quickly (indices had outgrown the RAM by a significant factor). As it was, I ended up with around 4 hours of down time while waiting for support to do their thing. Now, this was all with a crappy provider (RackSpace) for a legacy app, but still, outsourcing competence is no panacea. |
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