| Isn't this the typical corporate acquisition process? * Bring in Deloitte, McKenzie, or other consulting group. * Gut the acquired company to reduce costs. * Fold newly acquired divisions into existing mediocre division. * Service gets run into the ground without the original people who made it great. * Eventually the service degrades and customers leave, business line stops generating profits * Company goes through the process again. |
It's not easy to know when is the right time to jump your old trusted provider. At the beginning of the acquisition not much happens. Things degrade slowly because employees take the burden of doing the job for two people. But nobody can be subjected to the stress for too many years.
Big corporations create nothing, only abuse the good faith of employees and the cost of moving providers of small companies. I have seen that happening in tech. When small innovative companies grew they got enough economic power to not have to innovate anymore. Purchase small good companies and drain them is the new business model.
And it's a shame, there was a time that liked IBM, and others.