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by Aloha
1615 days ago
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Google has had 14+ years to figure a way out of this conundrum, they're a massive corporation with enough resources to literally buy a country. I'm a guy who finds the idea of running email for myself somewhat challenging. I design and sell software, telling me that Google "doesn't have the resources" to solve this, holds about as much water as a colander. They could have just moved us up to the starter tier and given us a large enough pricing credit that the billing system will never charge me. |
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They could - but that's still work, and who will go to bat for this when there is other revenue-generating work to be done? "I kept non-paying-users from having to pay" isn't exactly promotion-packet material.
I commiserate with you - I too have a grandfathered domain (or 2), but 10+ years of ad-free services (email, Docs, GCloud, etc) for free in exchange for being Guinea pigs for a bit is a fantastic deal. Our utility as early-adopters was valuable at the start - now we're a disposable inconvenience. A vanishingly small number of "Free for life" deals are honored for life.
Edit:
> I design and sell software, telling me that Google "doesn't have the resources" to solve this, holds about as much water as a colander.
You misunderstand me: Google has the resources move every single paying customer to the free tier - if they choose to, but that is unlikely. They are equally unlikely to do replace revenue-generating work with something that doesn't move the needle: it's a question of motivation, not resources. For the software you design and sell, would you prioritize a feature only used by someone you donated your software to over your paying customers?