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by gamblor956 1616 days ago
Those of us with the old Google Apps for Domains accounts (aka G Suite legacy accounts) don't particularly care about the email functionality. Email is portable, and there are plenty of equal or superior alternatives (based on your particular wants/needs).

The issue is that Google is dropping all other functionality associated with the accounts, particularly purchases made using these accounts, without the option to retain purchases if the domain administrator terminates the service instead of paying. (EDIT: there are other comments saying that Google's support page says that purchases can be accessed even after terminating the domain service. Redditors say otherwise. It appears that Google's support page has jumped the gun on intended functionality that doesn't actually exist yet.)

IOW: it's pay to keep your decade of purchases, or fuck you goodbye.

Crap like this is why I no longer invest in new Google products, and why I actively recommend alternatives to Google products (literally, "anything but Google") to friends and family who ask.

3 comments

Your account doesn't disappear. I don't know what Redditors you're listening to but they don't seem to have the full picture.

What "intended" functionality are you waiting for here? The documentation exists today on what happens when you cancel Google Workspace: https://support.google.com/a/answer/1257646?hl=en

Google has handled messaging on this horribly. I, like many others, still haven't been officially told by Google.
The account owners may not, but a domain organizer can whack other accounts when they turn down the tenant.

The whole thing is a stupid, poorly conceived initiative which obviously wasn’t planned very well, since the comms from Google are so muddled.

> The issue is that Google is dropping all other functionality associated with the accounts, particularly purchases made using these accounts,

FWIW, the small handful of people I've mentioned this to are indeed more concerned about their purchases and SSO than their email.

It seems takeout is acceptable enough to assuade any email concerns, in their cases.

> FWIW, the small handful of people I've mentioned this to are indeed more concerned about their purchases and SSO than their email.

Purchases and SSO aren't going away (it sounds like what is happening is that the grandfathered free GSuite accounts are transitioning to Google Cloud Identity Free, which is basically GSuite minus the core GSuite apps.)

Well if they'd bother to read then they'd know they lose neither their purchases or SSO.
No, the problem is that the Google Docs say one thing (that purchases will not be lost) and people who have actually relied on the support documentation have found it not to match realty (i.e,. purchases were lost).
I absolutely care about migrating all my family members to another provider, which will involve somehow transferring GBs of existing emails. Not to mention paying individually for multiple accounts that will easily add up to hundreds of dollars a year.