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by lotsofpulp
1616 days ago
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> Managers in customer-facing jobs don't (and can't!) manage customers anymore. They manage employees. They are managers so they do not have to be paid overtime if they work over 40 hours per week. The business owners/directors let the manager hire just enough people, but not at a wage that can afford reliable workers. So, the manager will be stuck covering for the people that do not show, and if something goes wrong, they serve as a nice “fall guy”. |
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