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by lloyddobbler 1608 days ago
Hello - Kipp from TextExpander here. Great question that we get a lot (and rightfully so - security is of paramount importance to both our customers and us).

We wrote up a brief FAQ on the topic of snippet security here: https://textexpander.com/learn/accounts/security/how-textexp...

…and you can see our general security practices info here (including that we have a SOC 2 security certification): https://textexpander.com/security

In the healthcare space, we often see practitioners using fill-in snippets to input patient information or notes into an EHR or other system while keeping a standard format to improve searchability. In the interest of security, personally-identifiable info (PII) entered into a fill-in snippet is ephemeral, and remains on the user's local machine. You can learn more about fill-ins here: https://textexpander.com/learn/using/snippets/advanced-snipp...

Please feel free to drop me a note with any further Q's - happy to help.