[rkk3]

> I don't recall any customers coming on site at my last B2B company and there's no way sales had a travel budget.

That sounds odd. Maybe the company was so big you weren't aware of these things or the company wasn't mature and only had low value contracts. But eventually all b2b software goes to enterprise and that means face to face time with clients, expense accounts for thousand dollar dinners & travel budgets large enough to get global services status.

[mulmen]

~30 year old company when I was there 10 years ago. 100 employees total, half of them customer service. I spent half my time supporting sales. It was pure telesales.