Yes, see what they wrote after fully charging me and refusing a charge back:
> There are some security issues with your account. We need to verify the
> account holder in order to unlock your account again.
> Please send us a scanned photo ID of the account holder and also a Letter of
> authority (LOA). It is required that the entered account information are
> also shown on the proof.
> We will then enable your PamFax account immediately.
> There are some security issues with your account. We need to verify the > account holder in order to unlock your account again. > Please send us a scanned photo ID of the account holder and also a Letter of > authority (LOA). It is required that the entered account information are > also shown on the proof. > We will then enable your PamFax account immediately.