[jsdalton]

This article from Martin Fowler explores your point in greater depth. It's a good read: https://martinfowler.com/articles/is-quality-worth-cost.html

One concrete problem with technical debt the article highlights is it that negatively impacts the time to deliver new features. Customers today usually expect not only a great initial feature set from a product, but also a steady stream of improvements and growth, along with responsiveness to feedback and pain points.