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by cactusmatt 1614 days ago
With 1Password 8, they shared news that they were moving from native (mac) apps to an Electron UI/frontend with a Rust backend. They did an AMA on Reddit, but didn't show up for a while and got hammered by their users. Their refrain, until Dave Teare showed up, was "but it will be on Rust and the backend will be faster" and didn't acknowledge why users might be upset with the move from Native to Electron apps.

https://www.reddit.com/r/1Password/comments/p2dmpt/all_aboar...
1 comments
Spivak 1614 days ago
I think it was a mistake to even involve the online community. Of course nerds want you to build a high-quality native experience on every platform because they are heavily invested in their platform of choice. Listening to these kinds of users at all will drive your business to ruin.

Honestly building on "tech stack power users hate" is probably the easiest way to fire all your worst, most needy, users.

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