Hacker News new | ask | show | jobs
by potency 1607 days ago
Glad it wasn't just me. I was trying to get a repeatable issue with a particular site resolved, and support was beyond useless, i.e. unresponsive for up to two weeks, repeating the same scripted BS they had sent me previously, etc. Despite my pleading I was never able to get to a level 2 where someone could actually look at my problem.