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by olvy0 1621 days ago
You would think that suggestions for the Azure site would at least get a better treatment. It's not Windows, it's supposed to be Microsoft's cash cow, right?

But no.

During the last year, a Microsoft PM called Gloridel Morales has thoroughly gone through hundreds of Developer Community suggestion for Azure Devops, and closed each and every one of them. Quite rudely. Just check out each and every link in [0]

Some were suggestion from fellow Microsoft people.

She did it using the following eyebrow-raising text, quoted below, suggesting either that Gloridel Morales and her team have no idea how to manage themselves by prioritizing a backlog of requests, or that her paycheck/review depends on having a clean backlog.

   Thank you for taking the time to share your feature suggestion. Due to the high volume of suggestions in our queue, we are not able to respond personally to every suggestion. As a result, we depend on the community to validate the request via votes and comments. Suggestions that the community doesn't prioritize, we close out in order to maintain a manageable list of suggestions. It is our policy to close suggestions that are inactive in the community based on no change to customer comments or votes in the last 90+ days. We love your enthusiasm for our product and hope you will continue submitting ideas for the community to validate. [1]
That's just one example, it's the same for almost all requests in [0].

The bit about "suggestions that are inactive for 90 days" might have looked good on Github with its somewhat primitive but sensible community around issue discussions, but the developercommunity site is inundated with garbage issues, making it almost impossible to search for proper issues.

That's just for Azure though. I must say that a couple of bugs I opened there for the Microsoft C++ compiler actually got prioritized and fixed in the last couple of years. Others were ignored.

[0] https://www.google.com/search?q=+Gloridel+Morales+%5BMSFT%5D...

[1] https://developercommunity.visualstudio.com/t/add-previous-b...