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by billsmithwicks
1615 days ago
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For me, the proverbial final straw came when I delivered a dinosaur utility company it's first churn propensity score. Bit of background, my manager and their manager were non-technical and I had this thing running in evaluation mode for a few months with excellent lift in the top couple of percentiles. I had the statistics well grounded, and this thing was due to go in against basically nothing, renewal teams randomly calling prospects. Anyway, before this thing goes live, I see a few managers printing out pages of Excel sheets and arranging them on a conference table to validate the model with literally pencil and paper. They didn't know what a percentile was until I explained it. I handed in my notice the Monday following that weekend. Sometimes, if you're not trusted to do a good job, it's not worth trying. |
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