[patio11]

Prior to going to work for a direct competitor (which I was also a heavy user of), I fed my family out of a Paypal account for approximately 10 years, and had good experiences throughout. Total processed through Paypal on order of $X00,000 mostly in $30 chunks; I don't own the business anymore so can't SQL the breakdown by processor.

The one time my account was limited was after moving $3k immediately following a new apartment move in Japan. Total time to resolution: 2 minutes after calling them.

There, now you know one.

[effingwewt]

two good anecdotes vs over a decade of non-stop abusive practices.

2 white sand grains on a black beach count for very little.

[emaginniss]

Honestly, it is almost certainly the opposite. The vast majority of people use PayPal on a regular basis to pay for things they buy online without handing over a CC number. Those people generally have a perfectly fine experience and they never post about it. When people do post about their experience with a company, they are far more likely to post negative experiences than positive.

Putting that aside, I think PayPal should absolutely get reamed for this behavior. Even if they're only fucking over one out of 100k customers, it is still completely unacceptable and I hope they suffer for it.

[effingwewt]

I don't believe PP taking money is the outlier here. I know far too many people in real life who have had funds seized and never returned. I imagine it's happened to more people I know but who haven't spoken to me about it. I have had PP close one of my early accounts and keep the money.

As much as I hate Visa/MC/Amex et al they have never just stolen my money, or even left me holding the bag if someone got ahold of a number (as opposed to banks which have always left me hanging a la PP).

[PaulDavisThe1st]

Very similar position here. $X00,000 for 10 years or so, payments generally in the US$1 - US$50 range. No specific complaints other can a couple of API breakdowns over the course of a decade.

So now they know two.