[Bootvis]

He’s right. If customers are not able to do this themselves through an app, the required headcount would boom and no retail bank would be profitable.

[jack_riminton]

You might want to look at the profitability of the 'app only' banks vs the traditional ones

[Bootvis]

What would I learn?

[jack_riminton]

Much https://www.thetimes.co.uk/article/why-the-banking-app-revol...