[goldcd]

It's pretty good advice, if you're Nintendo and spending a fortune trying to provide support advice to people with crappy router config/connections. Yes it's entirely likely to cause other problems - but probably going to get that switch working.

Other problems will go to other vendors - and if their advice stops your switch from working, that's on them.

[notum]

Exactly. Just like on the Apple's website: "If someone starts shooting at your iPhone: guard it with your body. Layers of tissue and fat should prevent the bullets from scratching iPhone's screen."

Perfect business sense.

[andi999]

Is this on their website, or is it a joke. Seriously, I cant tell anymore.

[smoyer]

It's not on their website - all bullets know that even scratching an iPhone offends Jony Ives design sensibilities so if someone is shooting at you, show them you've got an iPhone and the bullets will refuse to leave the barrel.

[notum]

Of course it's a joke, everyone knows shards of bone are sharp enough to scratch iPhone's screen.

[dotancohen]

The bone is softer than you might think:

https://lifehacks.stackexchange.com/questions/4280/how-to-cl...

[MisterTea]

The opening line of that post is priceless.

[hamasho]

I guess they don't like it. If the device is not broken, but the user is dead, they have fewer consumers and more good devices in the secondhand market, no profit. But if the user survives and the device is broken, he or she continues to buy Apple products, at least the next one immediately, profit!

[foxtrottbravo]

This seems like an obvious case of Support-Team knowledge topic: people are having issues with their switch getting on to the Internet, here is a support article describing a one size fits all solutions. But as a network guy I hatte the assumptions they made. It's the same as telling a user: Just disable the Firewall and it will work.

I feel like it would be a fun excercise to intentionally subvert the assumptions they made and see how they handle it.

Something like putting your Switch on a /30 or Configuring DHCP to assign IPs in decreasing order.

[dotancohen]

  > I feel like it would be a fun excercise to intentionally subvert the assumptions they made and see how they handle it.

The very first question they ask on the page explaining how to find the network information [1] is which operating system is the client using. The choices are Windows 10, Windows 8, Windows 7, and Mac OS. I would bet that a significant portion of HN readers have already subverted that question before it was asked.

[1] https://en-americas-support.nintendo.com/app/answers/detail/...

[KennyBlanken]

A shocking number of game publisher troubleshooting instructions include "just run it as administrator" among their troubleshooting steps, which is pretty horrifying. It's considered standard advice in PC gaming circles among the 20-and-under or tech-uneducated adult segments.

[HPsquared]

On a single-user machine, there really isn't much "security" difference between user vs root.

Full access to the user's data, and ability to run 99% of code that one might want to run, is plenty bad enough already.

[colejohnson66]

Relevant Xkcd: https://xkcd.com/1200/

[spockz]

So… what if you have two switches?

[foxtrottbravo]

You obviously need a separate ISP package for every Switch you own

[spockz]

At that point it would be easier if it just came with its own 5g modem and ipv6 support.