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by l8rpeace 1624 days ago
I get the concept of a charge back. But upwork and the freelancer are both in contact with this 'Robin' person (who I assume won't sort out the fraudulent psyment despite admitting to the freelancer that an unauthorized card was being used).

So why not have Robin sort out the payment? There's no mention of that from the freelancer or the freelancer's account of upwork's responses.

1 comments

> So why not have Robin sort out the payment?

Sure, that's what should be done. That is, that's what Upwork should do.

> There's no mention of that from the freelancer or the freelancer's account of upwork's responses.

Probably because it's too obvious to mention.