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by wpietri
1627 days ago
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As I mentioned elsewhere, I recently purchased by-the-hour services via credit card over Zoom. They never checked the physical card; they just took the numbers and punched them in, with the charge instantly being made (Amex notified me within seconds). There's no reason to suspect that this guy would have done any more verification. Are we sure the freelancer can't sue the person directly? And if we believe they can't, why could they do it in the case of the credit card company? In both cases, there's a chain of intermediaries; the chain's just one hop longer. |
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If the client is really speaking in good faith ("there was someone else's card in my UpWork account"), all this wouldn't have even happened in the first place, and the client would have noticed it himself.
And even if the same thing happened with Upwork, in this case the choice of verifying was completely taken out of the freelancer's hand entirely. There was zero possibility of him checking a name on a credit card.
If it were a direct transaction, the credit card company would be entirely out of the picture in case of fraud. A credit card company is not an intermediate in the same way Upwork is. Also, are we 100% sure Upwork is not trying to collect the amount from the client at the same time? Have them forfeited the fees?
> If the freelancer had taken a credit card directly, he would be in the same situation as now
Point is: it is impossible to claim that one thing or the other would have happened if the situation were different.
EDIT: Added quote.