[waynesonfire]

> Still doesn’t piss me off as much as automated phone support systems.

Yes, the AI voice bot is marginally better because I can request "customer service" without waiting to discover the right numeric code. That's about the extent of that.

[gregmac]

I accidentally discovered a cheat code a few years ago, interacting with one of those IVR voice systems, as I was getting frustrated with it and eventually exclaimed "fuck!" -- its response was brilliant: "Alright.. ok.. it looks like you're having troubles. Please hold while I transfer you to a human operator."

[the_only_law]

I’ve had that work a few times, but other times, I can verbally abuse the bot all I want to no avail.