[gruez]

>Guess anyone trying to cancel their Amazon Prime subscription would agree.

The unsubscribe button was easy enough to find, but had to maybe go through 2 nag screens before letting me cancel. I guess it's not pro-user, but it's also not exactly a roadblock to me canceling.

[toomanydoubts]

Well, it's not a roadblock but it's a dark-pattern and user hostile. Just like the lack of spending limits on AWS.

Compare that to the experience of unsubscribing from netflix, for instance.

[gruez]

> Well, it's not a roadblock but it's a dark-pattern and user hostile. Just like the lack of spending limits on AWS.

Yeah I explicitly say it wasn't pro user. I was more disputing the "Jeff Bezos did not become a billionaire" (presumably by making it hard to cancel prime) part.

[toomanydoubts]

Well, I didn't really mean to say that what made him a billionaire was making it hard to cancel amazon prime, that was just an example I came up with that demonstrates Amazon general stance on user-friendliness.

Still, I'm not sure I understand what you're trying to dispute. If we agree with both premises(1. Bezos is a billionaire and 2. Amazon products aren't usually user-friendly), than I maintain my position that the expression "Jeff Bezos did not become a billionaire by being user-friendly" evaluates to true.

[gruez]

fair enough.