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by delta1 1632 days ago
Anecdotally, configuration changes seem to cause the biggest outages these days.
1 comments

We call them change freezes, they are generally done when there are less people around. This allows employees to celebrate holidays.

These do reduce, but don't elimate incidents.

Unilateral change blocks, stink, but don't put support in the weird position of taking on something they can't.