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by 908B64B197 1628 days ago
> Trying to talk to IT about it is painful. I had to go through three levels of support over a week just to get a single site unblocked.

Don't talk to IT using their support channel. Escalate to your boss (and his boss potentially) about what you are trying to do, what's blocking you and how it's stalling the (revenue generating) project you are working on.