[acrobatsunfish]

I don't know where you heard that, but for a long time it was just a fill in name for a middle aged woman with a short hairstyle who would usually cause issues at customer service in retail. The "I'd like to see your manager" and the Karen stereotype go way further back. It's not usually about race with a Karen it's about power and getting their way even if that's not how the rules are set up. (This coupon is a year expired but I want it, this TV was marked for a dollar so you have to sell it to me, etc.)