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by ThalesX
1627 days ago
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This was amazing to see during my work with a startup. The CEO would take any feedback and try to integrate it into the platform while also refusing to actually talk to our users because "big data knows better" (we had a small database...). It was also fun how they ignored any feedback from the in-house people actually using the product day to day because "they're just low level, they don't understand", and I can vouch that their understanding seemed proper. The COO would just browse the internet for cool articles and find features of other platforms and just cram them up into the backlog. You'd see him go to the toilet, come back in 30 minutes and fill up 5 - 6 backlog items, like 'conferencing system like Twilio'. This was also done while ignoring his day to day tasks. It was rather hilarious at times, all that needed to happen is for some feedback to come through some channel and the CEO would instantly get everyone focused on new issues, even if the feedback was minor our out of touch with our actual product. It feels in hindsight that they used features to pile on top of a bad understanding of the market and total lack of vision. |
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