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by Gelob 1638 days ago
I hate NPS. You know what makes it shit? It requires your customers to fill it out. So then your bugging them to complete it
2 comments
muzani 1638 days ago
I love giving feedback though. If I can't give it direct, it's going through Google Maps or something.
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kqr 1638 days ago
How would you (reliably) measure user satisfaction without asking users?
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